Sauvage Charm
All items are made to order in Berlin, Germany. Current handling time is 5-10 business days.
Elevate your styling with a striking statement charm designed to clip seamlessly onto your chain belt. Handcrafted to bring a distinct layer of jetsetter glamour to your silhouette, this interchangeable accessory allows you to customise your look with two distinct draping styles and two premium natural gemstones.
Choose Your Style:
Minimalist: A sleek, dual strand of heavy gold-plated chain dropping into polished accent spheres for an effortless touch of luxury.
Maximalist: A dramatic waterfall design featuring five cascading strands of heavy chain suspended from a bold accent ring, creating a fluid, high-impact drape that moves beautifully.
Choose Your Stone:
Tiger's Eye: A substantial, hand-selected gemstone displaying shifting golden-brown bands and rich, luminous warmth.
Black Obsidian: A sleek, high-gloss volcanic glass that delivers a deep, light-catching rock 'n' roll edge.
Details:
- Heavy 18K gold-plated hardware
-
Secure clasp to easily attach, position, and swap onto your belt
Please note: Each natural gemstone features its own unique character. Variations in colour depth and organic markings are natural characteristics, ensuring your chosen piece is completely one of a kind.
Handling & Shipping
Every garment is handmade by me in Berlin, Germany. Unless stated otherwise, your order will be made especially for you before it is shipped.
Where I Ship
I currently ship from Germany to a selection of countries within the European Union, the United Kingdom, the United States and most destinations outside the EU.
If your country isn't available at checkout, please get in touch. I'll be happy to let you know whether shipping to your destination is possible.
Shipping Rates
Germany
Free standard shipping on orders over ā¬100.
Selected EU countries
Free standard shipping on orders over ā¬300.
United States
Standard shipping starts from ā¬30.
All import duties and taxes are included through Delivered Duty Paid (DDP) shipping, so there are no unexpected customs charges upon delivery.
Other destinations
Shipping rates are shown at checkout.
Please note that Express Shipping to the United States is currently unavailable.
Production Time
Made-to-order garments are typically completed within 5 to 10 business days before dispatch.
Larger orders or bespoke commissions will require additional time.
If you need your order for a particular date, many garments are eligible for a Fast Track upgrade. Where available, you'll find this option on the product page.
If I am unable to fulfil a Fast Track order, I'll contact you within 24 hours and arrange an alternative or issue a refund for the upgrade.
Estimated Shipping Times
Standard Shipping
Germany
1 to 2 business days
Europe
3 to 5 business days
North America
5 to 8 business days
Rest of the World
8 to 20 business days
Express Shipping
Germany
1 business day
Europe
1 to 2 business days
Canada
3 to 5 business days
Rest of the World
3 to 6 business days
Express Shipping to the United States is currently unavailable.
Please note that delivery times are estimates and may vary depending on customs processing, local courier services and destination.
Delivery Information
Please ensure that your billing and shipping details are correct before completing your order, as parcels cannot be redirected once they have entered the courier's network.
All deliveries require a signature upon arrival.
I am unable to deliver to PO Boxes. DHL Packstation delivery is available within Germany.
Orders cannot be shipped to freight forwarding or parcel forwarding addresses, including Aramex forwarding services.
Customs & Import Duties
Orders shipped within the European Union include German VAT where applicable.
Orders shipped to the United States are sent Delivered Duty Paid (DDP), meaning all applicable import duties and taxes are paid before delivery.
For all other destinations outside the European Union, any applicable import duties, taxes or customs fees are the responsibility of the recipient unless otherwise stated at checkout.
Returns
Returns are accepted within 14 days of delivery for customers in selected European Union countries and the United Kingdom.
Returned garments must be unworn, unused and have all original tags attached.
Made-to-order, bespoke and customised garments are generally not eligible for return unless they arrive with a manufacturing fault.
For customers outside the eligible return countries, purchases are considered final unless a garment arrives with a confirmed production fault or has been shipped incorrectly.
Please refer to the Exchange & Refund Policy for full details.
Additional Information
If a parcel is returned due to an incorrect address, failed delivery attempts or being refused by the recipient, the cost of reshipping the order will be charged before it can be sent again.
If you have any questions before placing your order, please get in touch. I'd love to help.
Returns & Exchanges
I hope you love your order.
If something isn't quite right, I'm here to help. Please read the information below before requesting a return or exchange.
Returns
Returns are accepted within 14 days of delivery for customers in selected European Union countries and the United Kingdom.
To request a return, please email info@lenaquist.com within 14 days of receiving your order.
Returned garments must be:
- Unworn and unused.
- In their original condition.
- Returned with all original tags attached.
The cost of return shipping is the responsibility of the customer.
Please note that made-to-order, bespoke and customised garments are generally not eligible for return unless they arrive with a manufacturing fault.
Customers Outside the EU & UK
Returns are currently only accepted from selected European Union countries and the United Kingdom.
If you're ordering from outside these countries, all purchases are considered final unless your order arrives with a confirmed manufacturing fault or has been shipped incorrectly.
If you have any questions before placing your order, please get in touch. I'd be happy to help before you order.
Exchanges
If another size is available, I'd be happy to exchange your garment.
The customer is responsible for the cost of returning the original garment as well as the shipping cost of the replacement.
Please contact me before sending your return so I can confirm availability.
Faulty Items
Every garment is carefully inspected before it leaves my atelier.
If your order arrives with a manufacturing fault, please contact me as soon as possible with your order number and photographs of the issue.
Where possible, I'll arrange for the garment to be repaired or replaced. If this isn't possible, a full refund will be issued.
Damage caused by normal wear, accidental damage or care that doesn't follow the care instructions is not considered a manufacturing fault.
Refunds
Once your return has been received and approved, your refund will be issued to your original payment method.
Please allow up to five business days after your return has been processed for the refund to be completed.
Original shipping charges, Fast Track upgrades and any customs duties or taxes are non-refundable unless required by law.
How to Return Your Order
- Email info@lenaquist.com within 14 days of delivery with your order number.
- Wait for confirmation before sending your return.
- Return your garment using a tracked and insured shipping service.
The garment remains your responsibility until it has been safely delivered to my atelier.
Returns should be received within 30 days of return approval unless otherwise agreed.
Order Cancellations
Orders may be cancelled within 24 hours of being placed, provided production has not yet begun.
Once I have started making your garment, cancellations may no longer be possible.
Questions
If you have any questions about returns or exchanges, please get in touch. I'd love to help.
Select the tier that matches what you need to create your perfect garment.
Tier 1: Complimentary Atelier Service (0ā¬) Every custom-length piece is cut individually to your precise measurement. Simply enter your desired leg or sleeve length in the text box at checkout.
Tier 2: Simple Design Adjustments (30ā¬) Modify basic design elements on my classic pieces. This includes altering the neckline style, changing the sleeve cut, or choosing a different leg cut.
Tier 3: Bespoke Stage Wear Pattern (50ā¬) A dedicated pattern drafted entirely to your personal body measurements for any existing design in my main Stage Wear category.
Tier 4: Atelier Spandex Personalisation (100ā¬) The highest level of personalisation for existing patterns. This includes deep design modifications and adapting an intricate Atelier spandex design to your unique body measurements.
Tier 5: Completely Custom Design (Price upon request) A brand new piece created completely from scratch just for you, from initial concept to a unique pattern. Contact me via email to discuss your vision.
Please Note: Because this garment is tailored explicitly to your individual specifications and measurements, it is crafted as a final sale and cannot be returned or exchanged.
Frequently Asked Questions
Every garment is handmade by me, and many pieces are created especially for the person who orders them.
Below you'll find answers to the questions I'm most often asked. If you couldn't find the answer you were looking for, please get in touch. I'd love to hear from you.
Ordering
Are your garments made to order?
Yes. Every design is made to order unless it is part of the Ready to Ship collection. Ready to Ship items are clearly marked on the product page.
How do I choose the right size?
If you're unsure which size to order, simply send me your bust, waist and hip measurements. I'll recommend the size that will fit you best.
Can I request a different fabric or colour?
In many cases, yes.
If you have something specific in mind, please get in touch before placing your order. I'll let you know what options are currently available.
Do you create bespoke garments?
Yes. I accept a limited number of bespoke commissions throughout the year.
If you're interested in commissioning a one-of-a-kind piece, please get in touch with your ideas. I'll let you know whether your project is something I can accommodate.
Can you recreate a design from a previous collection?
Sometimes. It depends on the availability of the original fabrics and materials.
If there's a particular design you've fallen in love with, please get in touch. I'll let you know whether it's possible.
Can I have my order made sooner?
Some garments are eligible for a Fast Track upgrade. If available, you'll find this option on the product page.
If you have a specific deadline, please get in touch before placing your order.
Can I cancel my order?
Orders may be cancelled before production begins.
Once I have started making your garment, cancellations may no longer be possible.
Shipping
Where do you ship?
I currently ship from Germany to a selection of countries within the European Union, as well as the United Kingdom and most destinations outside the EU.
If your country isn't available at checkout, please get in touch. I'll let you know whether shipping to your destination is possible.
Do you ship to the United States?
Yes.
Orders to the United States are shipped Delivered Duty Paid (DDP). This means any applicable import duties and taxes are paid before your order arrives, so there are no unexpected customs charges upon delivery.
If you have any questions about shipping to the United States, please get in touch.
How much is shipping?
Shipping is charged at a flat rate. Current shipping prices are shown at checkout.
Will I receive tracking?
Yes. Every order is shipped with tracking, and you'll receive your tracking information once your parcel has been dispatched.
Returns & Exchanges
Can I return my order?
Returns are accepted for eligible orders from selected European Union countries and the United Kingdom.
Returned items must be unworn, unused and in their original condition.
Made-to-order and bespoke garments are generally not eligible for return unless they arrive with a manufacturing fault.
Please see the Returns Policy for full details.
Why are returns only accepted from selected countries?
Returns are currently accepted from selected European Union countries and the United Kingdom.
If you have any questions before placing your order, please get in touch. I'd be happy to help you choose the right size or answer any questions before you purchase.
Can I exchange for another size?
If another size is available, I'll be happy to arrange an exchange. Please contact me as soon as possible after receiving your order.
Previous Collections
I've seen one of your designs online, but I can't find it on your website. Can I still order it?
Possibly.
Not every design I've created over the years is currently available online.
If you've seen a garment on social media, in a magazine, at a performance or worn by an artist, send me a photo or a link.
If it's still possible to make, I'll let you know. If not, I may be able to suggest something similar from a current collection.
Press, Styling & Rentals
Can I borrow a garment for an editorial or photoshoot?
I occasionally loan garments for editorials, magazines and selected creative projects.
Please email your request together with a pull letter, production details and the dates you require the garment. As each piece is handmade, I can't accommodate every request.
Can I rent a garment for a music video, performance or production?
Yes. Selected garments are available for rental for music videos, live performances and other creative productions.
Please get in touch with details about your project, filming or performance dates, and the garments you're interested in. I'll be happy to discuss availability and rental terms.
Can I hire you as a stylist?
Yes.
I'm available for selected styling projects, including music videos, artist promotions, photoshoots and other creative productions.
If you'd like to discuss your project, please get in touch with the details and I'll let you know my availability.
About the Atelier
Where are your garments made?
Every garment is handmade by me in my atelier in Berlin, Germany.
Will sold-out pieces be restocked?
Some designs return, while others are retired once a fabric has been used or a collection has come to an end.
If you've fallen in love with a piece, I recommend not waiting too long.
Gift Cards
Do you offer gift cards?
Yes. Gift cards are available in a range of values and make the perfect gift when you're shopping for someone else.
Product Care
How should I care for my garment?
Each garment includes care instructions. Following them will help preserve the fabric, colour and finish for years to come.
Still have a question?
If you couldn't find the answer you were looking for, please get in touch. I'd love to hear from you.