How We Collect Personal Data About You:
Generally, we collect your information when you decide to interact with us. This could include purchasing online, over the phone or at our store, or when you sign up to receive emails from us. We also look at how users journey through our website, so we can offer the best possible experience. The ways we collect information are listed below.
The Data We Collect About You:
We only collect and store the Personal Data about you that’s necessary to carry out our business, provide the service you’ve requested and to keep you up-to-date on news about Lena Quist. We collect and store Personal Data you submit when you register or make a purchase on this Website, or at a Lena Quist sales event. We will ask you to input and will collect personal details such as your name, email address, billing and delivery addresses, telephone number, payment details, date of birth, appointment booking and information given during the appointment, alteration and repair requests, automatically populated IP address, and information from cookies. The type and level of information requested or obtained will depend on the services you use (for example, whether you are simply browsing the website or making a purchase).
Social Media – Depending on your settings or the privacy policies for social media and messaging services like Facebook, WhatsApp or Twitter, you may give us permission to access information from those accounts or services.
How We Use This Data:
Personal Information provided or collected via this website, in-store, at a sales event or otherwise will only be used or disclosed for the following purposes:
To carry out our business and to provide a service or carry out a contract with you:
Where we have your consent:
Where we have justifiable reason and legitimate interest:
How To Opt-Out:
By registering an account online, or at a sales event or by making a purchase online or in-store, you will be given the option to receive updates on new products, news, special offers, events of interest and promotions. You can choose not to receive marketing communications from us at any time by:
When contacting us, please specify the email address that you would like to be unsubscribed from (if it is different from the email from which you have contacted us). We will remove you from our marketing lists as soon as is reasonably practicable after you opt out.
How We Share And Store Personal Data:
We may share your Personal Data with certain service providers who provide services for us or perform administrative or marketing activities on our behalf, or who develop, host or maintain the website. These service providers may be granted access to some or all of the Personal Data you provide or we collect, depending on the activity required. Such service providers are similarly GDPR compliant and will be restricted from using the Personal Data you provide other than as is reasonably necessary to perform their services for us. We will check any third party that we use to ensure that they can provide sufficient guarantees regarding the confidentiality and security of your personal data. We may also use service providers to assist us in aggregating and anonymising such information, so that it does not include any information from which any individual can be identified.
Your Personal Data may be transferred and stored outside the European Economic Area and be processed by staff who work for us or for one of our suppliers outside the European Economic Area. By submitting your Personal Data, you are agreeing to this transfer, storing or processing.
Access To, Or Updates To Personal Data:
You can ask us to update, correct or provide you with a copy of the Personal Data we hold about you. You can make a request by writing to email@example.com